Confidentiality Policy

This policy and the content hereof is prepared by QNB Faktoring and belongs to QNB Faktoring. Copying, using, sharing with third persons, disclosing and reproducing all or a portion of the content hereof, shall be subject to prior written approval by QNB Faktoring .

We, as QNB Faktoring , set our priorities as protecting personal data of our clients or third persons (“Users”) who use our web service and digital resources, creating transparency and mutual trust regarding these matters. First of all, we would like to thank you for preferring our QNB Faktoring web sites, https://www.qnbfaktoring.com.tr/en or the extensions thereof and together with, but not limited to them, our social media pages and/or our digital channels (collectively “QNB Faktoring Pages”)

This Confidentiality Policy (the "Policy") concerns your personal data processed by QNB Faktoring when you visit our https://www.qnbfaktoring.com.tr/en website or use our mobile site, mobile application and other QNB Faktoring Pages.

You may find more detailed information about the processing of your personal data by QNB Faktoring on the Personal Data Protection page.

We request your personal data for the following main purposes, including but not limited to;

• To provide online factoring application,
• To conduct intelligence, information researches, planning and statistical studies for credibility evaluations,
• To contact you regarding updates,
• To keep your information for your future interaction and communications with our company,
• In order to increase the quality of our company's products and services, and taking into account your usage habits, to provide guidance on the products you may be interested in and to provide information about the campaigns, to carry out promotion, marketing, promotion and campaign activities for the aforementioned services and products,
• To increase our service quality in our QNB Faktoring pages, and to utilize in customer analysis by getting to know our Users, to conduct various marketing and advertising activities,
• To assess customer complaints and suggestions regarding our services, and to resolve issues our users experience with our products,
• To present proposals to our Users by our contracted institutions and solution partners, to inform the Users regarding our services.

If we process your data for a purpose other than those listed above, we do so within the legal framework and/or within the scope of the Policy of Protection and Processing of Personal Data.

We collect personal data in the below-mentioned scope and at the points that you contact with QNB Faktoring Pages, such as the cases where you enter to our website or use our mobile site, mobile application or or engage in interactions on social media

• Your information in the forms filled out by you on the QNB Faktoring Pages (the information provided by you within the scope of the factoring process, including, but not limited to, data such as your T.R. ID No., Tax ID No., address, phone number, name, as well as the data generated by our Company with the said information),
• Your information regarding the information updates you send to us,
• Details about your visits to QNB Faktoring pages (other communication data, including but not limited to data such as your internet traffic, location data, etc.)
• Your personal data required for our services that we can offer you,
• Your data regarding your IP address and internet browser information as well as your behavioral preferences,
• Cookies (For detailed information, please review our Cookies Policy at the end of the page.).

We would like to state, as QNB Faktoring, that we attach the utmost importance to the security of your personal data in our personal data processing activities, which are carried out in accordance with the law within the scope of the factoring services we offer.

The use of your personal data for factoring transactions, your privacy, and the protection of your fundamental rights and freedoms are the basic principles of QNB Faktoring.

In this context, you can obtain information about the personal data that you have submitted to our Company, update them, and request their erasure if legally possible. For these issues and more, please refer to the section "Your rights under Article 11 of the Law" on our Personal Data Protection page.

You can send your suggestions regarding privacy regarding the QNB Faktoring Pages and your requests regarding your personal data to kvkk_bilgi@qnbfakoring.com.tr email address.

QNB Faktoring undertakes to ensure the confidentiality of the customer information it obtains or stores with its factoring service approach and customer-oriented service philosophy in accordance with the legal regulations within the framework of the following basic rules:

• We obtain and store information from our customers that is mandatory in order to perform factoring operations and that is needed in the services provided.
• Unless there is a legal obligation, customer information is not shared with any third party or institution without their consent.
• Customer information may be disclosed within the framework of legal regulations if requested by the regulatory institutions, judicial and executive authorities to which our Company is subject.
• In case of working with different organizations in order to receive support services, it is ensured that these companies comply with the privacy policy and terms of QNB Faktoring.
• Necessary security measures are taken on information systems to prevent unauthorized access to customer information.
• Access to customer information by company personnel is regulated on the basis of the principle of segregation of duties and the most limited level of authority required to perform the work.

In case of changes or additions to the content of this Policy, the latest version of the policy will be posted on our website in order to provide transparency to our users and inform them about how and for what purposes we collect data.

This privacy policy also applies to our QNB Faktoring mobile application.